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What should I know?

One of the prerequisites for the successful start of work with a psychologist is the so-called "contract". How are the meetings held, how long do they last, can we be flexible?

Here are some details related to the schedule, cancellation of classes, pay.

Work Desk
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Book an appointment
  • Appointments can be booked by phone, email or through the contact form on the website.

  • Office hours for live sessions are Monday through Thursday, 8:00 a.m. to 6:00 p.m..

  • Online sessions are held at a pre-arranged time. You can see more details about online counseling here.
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Method of payment
  • I carry out my activity as a self-employed person with a free profession.

  • You can choose the payment method according to what is more convenient for you - in cash on the spot after a session with the possibility of issuing an invoice, by bank transfer, via Transferwise or Revolut.

  • When working online, the payment for the sessions takes place before the class is held. You need to send a photo or screenshot of the payment made before I can confirm your appointment! If payment is not proven, the session will NOT take place.

  • Bank account in BGN: Municipal Bank AD -BG51 SOMB 9130 1045 5281 01

  • Bank account in euros (Revolut) -LT88 3250 0124 2334 0221

Therapy session
Duration of sessions
  • With adults – 45 to 50 minutes maximum.

  • With children – 40 to 50 minutes, according to the age and capabilities of the child.

  • In some cases, the method of Lacanian psychoanalysis allows the session to be interrupted before the allotted minutes have elapsed.

Image by Christopher Luther
Session delay
  • It is recommended that you calculate a few more minutes if you are traveling by car. There is no green or blue zone in the office area, and sometimes it takes time to find a parking space.

  • In case of a delay, you should keep in mind that lost minutes cannot be compensated! Sessions are held on a round-the-clock basis and prolonging sessions outside the agreed time means interfering with the next client's session.

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Canceling an appointment
  • You can cancel an appointment no later than 24 hours before it. Otherwise, the session is billed, regardless of whether it is not held!

  • If for some reason this is not possible, the appointment can be renegotiated, but without guarantee of keeping the same day and time in the future.

  • Please note that last-minute cancellations or no-shows for a session without warning may result in a full cancellation!

Missing an appointment
  • If you do not show for a session or you make a last-minute cancellation you will be charged the full amount of the price. The only exceptions are cases when you or your child have suddenly fallen ill.

Location Mark
  • It is recommended to allow a few extra minutes if you are traveling by car. There is no green or blue zone in the office area, and sometimes it takes time to find a parking space.

  • Convenient public transport - metro line 3, trolleys 2 and 9, trams 4 and 5, buses 83, 102, 204.

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