What should I know?
One of the prerequisites for the successful start of work with a psychologist is the so-called "contract". How are the meetings held, how long do they last, can we be flexible?
Here are some details related to the schedule, cancellation of classes, pay.
Book an appointment
-
Appointments can be booked by phone, email or through the contact form on the website.
-
Office hours for live sessions are Monday through Thursday, 8:00 a.m. to 6:00 p.m..
- Online sessions are held at a pre-arranged time. You can see more details about online counseling here.
Method of payment
-
I carry out my activity as a self-employed person with a free profession.
-
You can choose the payment method according to what is more convenient for you - in cash on the spot after a session with the possibility of issuing an invoice, by bank transfer, via Transferwise or Revolut.
-
When working online, the payment for the sessions takes place before the class is held. You need to send a photo or screenshot of the payment made before I can confirm your appointment! If payment is not proven, the session will NOT take place.
-
Bank account in BGN: Municipal Bank AD -BG51 SOMB 9130 1045 5281 01
-
Bank account in euros (Revolut) -LT88 3250 0124 2334 0221
Duration of sessions
-
With adults – 45 to 50 minutes maximum.
-
With children – 40 to 50 minutes, according to the age and capabilities of the child.
-
In some cases, the method of Lacanian psychoanalysis allows the session to be interrupted before the allotted minutes have elapsed.
Session delay
-
It is recommended that you calculate a few more minutes if you are traveling by car. There is no green or blue zone in the office area, and sometimes it takes time to find a parking space.
-
In case of a delay, you should keep in mind that lost minutes cannot be compensated! Sessions are held on a round-the-clock basis and prolonging sessions outside the agreed time means interfering with the next client's session.
Canceling an appointment
-
You can cancel an appointment no later than 24 hours before it. Otherwise, the session is billed, regardless of whether it is not held!
-
If for some reason this is not possible, the appointment can be renegotiated, but without guarantee of keeping the same day and time in the future.
-
Please note that last-minute cancellations or no-shows for a session without warning may result in a full cancellation!
Missing an appointment
-
If you do not show for a session or you make a last-minute cancellation you will be charged the full amount of the price. The only exceptions are cases when you or your child have suddenly fallen ill.
Location
-
It is recommended to allow a few extra minutes if you are traveling by car. There is no green or blue zone in the office area, and sometimes it takes time to find a parking space.
-
Convenient public transport - metro line 3, trolleys 2 and 9, trams 4 and 5, buses 83, 102, 204.